Six Months in a Call Center
I've been working in a call center selling pet insurance since April this year. I took it up a challenge,, deviating from my original field of profession, which is writing, editing... God, I've never felt so incompetent in a job before. I'm yet to achieve my monthly target. I've struggled to stay afloat and now instead of feeling a sense of accomplishment, I'm beginning to feel too tired and fatigued to carry myself any further. I know I shouldn't switch to this negative frame of mind and trust me, I'm not. I'm just trying to figure out myself why I couldn't succeed yet. I'm just trying to think and reach a conclusion here. The feedback I'm getting isn't helping me either. With the best of intentions, my team leader asked me to change the way I carry myself - become more fashionable in my dressing, change the way I sound, regularly shave or maintain stubbles, change my hairstyle etc. for me to look more 'cool' and confident. He ...